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1.Can I have a sample order for the products?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
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2.What about the lead time?
Sample needs 15-20 days, mass production time needs 20-30 days for order quantity more than .
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3.Do you have any MOQ limit for the products order?
Low MOQ, 1pc for sample checking is available.
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4.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
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5.How to proceed an order for the products?
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples or directly place the order and arrange the payment. Fourthly We arrange the production.
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6.What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons,if separate foam cartons. If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.
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7.What is your terms of payment?
For order less than USD3000, 100% T/T in advance. For order more than 3000USD, 30% T/T in advance, the 70% balance should be paid before shipment. (The buyer should be responsible for all the bank charge). We'll show you the photos of the products and packages before you pay the balance.we accept paypal, TT, Western Union.
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8.What is your terms of delivery?
MAINLY is EXW, also FOB, CIF, CFR
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9.Do you offer guarantee for the products?
Yes, we offer 1year warranty to our products.
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